Privacy Policy

Effective Date: August 21, 2026
Last Updated: August 21, 2026

This Privacy Policy describes how 000 Property collects, uses, discloses, retains, and protects information obtained through https://000property.com and its pages, forms, features, and online resources (collectively, the “Website”).

By using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not submit personal information through the Website.

1. About 000 Property and West USA Realty

“000 Property” is the public-facing property management team and brand presented on this Website. Licensed real estate and property management services described on the Website are provided through West USA Realty, the Arizona-licensed employing brokerage.

000 Property LLC supports the team’s branding and business operations but is not represented as an independently licensed real estate brokerage. The 000 Property Team operates under the supervision of West USA Realty in connection with activities requiring an Arizona real estate license.

For purposes of this Privacy Policy, “000 Property,” “we,” “us,” and “our” refer collectively, as applicable to the particular Website function, information, or service, to 000 Property LLC, the 000 Property Team, and West USA Realty.

Information submitted in connection with licensed real estate or property management services may be collected, processed, stored, or maintained through West USA Realty and broker-approved systems, service providers, portals, and trust-account platforms.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through or in connection with the Website, including:

• Contact and consultation requests;
• Free rental analysis requests;
• Owner inquiry and onboarding forms;
• Prospective-tenant and rental inquiry forms;
• Email, telephone, and text-message communications initiated through the Website;
• Website analytics, cookies, and similar technologies;
• Links to owner and tenant portals;
• Links to rental applications and tenant-screening services;
• Links to online payment systems;
• Newsletter or marketing sign-up forms; and
• Other Website forms, tools, downloads, or communications.

This Privacy Policy does not replace the terms of a separately signed property management agreement, lease, rental application, authorization, brokerage agreement, portal agreement, screening disclosure, or other contract.

3. Information You Provide Directly

We may collect information you voluntarily provide through the Website or through communications initiated from the Website, including:

• Your name;
• Email address;
• Telephone number;
• Mailing address;
• Property address;
• Your relationship to a property;
• Property type and occupancy information;
• Estimated or current monthly rent;
• Property-management needs and preferences;
• Rental-search criteria;
• Move-in timing and housing preferences;
• Information contained in messages or comments;
• Communication preferences;
• How you learned about 000 Property; and
• Other information you choose to submit.

Please do not submit sensitive information through a general Website contact form unless specifically requested through an authorized and secure process.

4. Property Owner Information

If you are a property owner or prospective client, we may collect information about you and your property to respond to your inquiry, prepare a rental analysis, discuss management services, complete onboarding, communicate with West USA Realty, or facilitate requested services.

This information may include ownership information, property characteristics, occupancy status, lease information, current rent, management history, maintenance information, service preferences, and documents you voluntarily provide.

Additional information required to establish a property-management relationship may be collected through separate broker-approved forms, agreements, portals, or secure systems rather than directly through this Website.

5. Prospective Tenant and Rental Inquiry Information

If you inquire about an available rental property or request assistance finding a rental home, we may collect your contact information, housing preferences, desired location, anticipated move-in date, rental budget, pet information, and other information relevant to your inquiry.

Submitting a general inquiry does not constitute a rental application, establish a landlord-tenant relationship, reserve a property, guarantee availability, or guarantee approval.

6. Rental Applications and Tenant Screening

Rental applications, identity verification, credit reports, criminal-history information, eviction-history information, income verification, rental-history information, and other screening information may be collected and processed by West USA Realty or authorized third-party application and screening providers.

Unless expressly stated otherwise, the Website does not directly collect or store complete consumer reports, Social Security numbers, bank-account credentials, driver’s-license images, or detailed tenant-screening results.

Third-party screening providers maintain their own terms, disclosures, authorizations, and privacy policies. Information associated with a rental application may also be subject to applicable federal and state laws, including the Fair Credit Reporting Act, fair-housing laws, and other applicable requirements.

7. Owner and Tenant Portals

The Website may provide links to owner portals, tenant portals, maintenance systems, payment systems, document platforms, inspection platforms, or other services operated by West USA Realty or third-party providers.

Information entered into those systems is collected and processed by the applicable provider according to its own terms and privacy practices. We encourage you to review the privacy policy and terms presented by each provider before submitting information.

8. Payment Information

000 Property does not directly receive or maintain rent payments, owner funds, security deposits, application fees, trust funds, or complete payment-card or bank-account credentials through this Website.

Payments associated with brokerage or property-management services are processed through West USA Realty, broker-approved portals, trust accounts, banking systems, or authorized third-party payment providers.

If you follow a payment link from the Website, the applicable provider may collect your name, account information, payment information, transaction details, device information, and other information necessary to process the transaction. That provider’s terms and privacy policy govern its collection and processing of payment information.

9. Information Collected Automatically

When you visit the Website, certain information may be collected automatically by the Website, hosting providers, analytics services, security services, content-delivery networks, or similar technologies. This information may include:

• Internet Protocol address;
• Browser type and version;
• Device type and operating system;
• Approximate geographic location derived from an IP address;
• Date and time of access;
• Pages viewed;
• Referring and exit pages;
• Links or buttons selected;
• Website interaction and performance information;
• Cookie or similar device identifiers;
• Error and diagnostic information; and
• Security and fraud-prevention information.

This information helps us operate, secure, maintain, evaluate, and improve the Website.

10. Cookies and Similar Technologies

The Website and its service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the Website, remember settings, analyze traffic, improve performance, protect against misuse, and understand how visitors interact with Website content.

Some cookies may be necessary for the Website to function. Other cookies may support analytics, performance measurement, embedded content, or marketing activities.

You may be able to control cookies through your browser settings or any cookie-consent tool made available on the Website. Blocking certain cookies may affect Website functionality.

11. Website Analytics

We may use analytics services, including Google Analytics or similar providers, to understand Website traffic, visitor activity, device characteristics, page performance, and general usage patterns.

Analytics providers may use cookies or similar technologies and may process information such as your IP address, device information, approximate location, visited pages, referral source, and interactions with the Website.

You may learn more about Google’s privacy practices and available controls by reviewing Google’s privacy resources and browser opt-out options.

12. How We Use Information

We may use information collected through or in connection with the Website to:

• Respond to inquiries and requests;
• Provide rental analyses and consultations;
• Evaluate whether requested services may be available;
• Communicate with property owners, prospective clients, tenants, applicants, and vendors;
• Facilitate property-management and real estate services through West USA Realty;
• Direct users to appropriate portals, applications, screening systems, and payment providers;
• Schedule calls, appointments, inspections, or follow-up communications;
• Send administrative, transactional, or service-related messages;
• Send marketing communications where permitted and when appropriate consent has been obtained;
• Operate, maintain, secure, and improve the Website;
• Analyze Website traffic and performance;
• Detect spam, fraud, misuse, security threats, and technical problems;
• Maintain business and brokerage records;
• Comply with legal, regulatory, brokerage, and contractual obligations; and
• Establish, exercise, or defend legal rights.

13. Email Communications

We may use your email address to respond to an inquiry, provide requested information, send service-related notices, follow up about property-management or rental services, or deliver marketing communications when permitted by law.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us at info@000property.com.

Unsubscribing from marketing emails does not necessarily prevent us from sending non-promotional messages concerning an active inquiry, transaction, contract, tenancy, managed property, legal notice, security issue, or requested service.

14. Telephone Calls and Text Messages

If you provide a telephone number, we may call or text you regarding your inquiry, requested services, property, rental search, application, tenancy, maintenance issue, appointment, or other relevant matter.

Marketing text messages will be sent only when appropriate consent has been obtained and as permitted by applicable law. Consent to receive marketing calls or text messages is not a condition of purchasing services.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of marketing text messages and HELP for assistance.

Opting out of marketing text messages does not prevent necessary non-marketing communications when otherwise permitted by law, requested by you, or required in connection with a contractual or service relationship.

15. How We May Disclose Information

We may disclose information as reasonably necessary to operate the Website, respond to requests, facilitate services, comply with legal obligations, and protect legitimate interests. Recipients may include:

• West USA Realty and its brokers, licensees, employees, accounting personnel, and authorized representatives;
• Website hosting, maintenance, security, analytics, email, telephone, and technology providers;
• Property-management, accounting, inspection, maintenance, document, and communication platforms;
• Owner and tenant portal providers;
• Rental application and tenant-screening providers;
• Payment processors, financial institutions, and trust-account service providers;
• Property owners and authorized representatives when relevant to a property or inquiry;
• Maintenance vendors and other service providers when necessary to address a request;
• Attorneys, accountants, insurers, auditors, consultants, and professional advisers;
• Governmental agencies, regulators, courts, law-enforcement authorities, or other parties when required or permitted by law; and
• A successor or service provider involved in a lawful business or brokerage transition.

Information disclosed to another organization may be governed by that organization’s privacy practices and legal obligations.

16. Sale of Personal Information

We do not sell personal information submitted through the Website in exchange for money.

Some analytics, advertising, or Website technologies may involve the disclosure of device or usage information to service providers. Where applicable law treats particular technology-based disclosures as a “sale,” “sharing,” or targeted advertising, we will provide any notices or choices required by applicable law.

17. Legal and Regulatory Disclosures

We may preserve or disclose information when reasonably necessary to comply with a subpoena, court order, legal process, governmental request, real estate regulation, brokerage requirement, record-retention obligation, or applicable law.

We may also disclose information when reasonably necessary to investigate fraud, prevent harm, protect the Website, enforce agreements, secure accounts, respond to emergencies, or protect the rights, property, and safety of users, clients, tenants, property owners, West USA Realty, 000 Property, or others.

18. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, facilitating services, maintaining business and brokerage records, resolving disputes, enforcing agreements, and complying with legal, regulatory, tax, insurance, and record-retention obligations.

Retention periods may vary depending on the type of information, the relationship involved, the applicable system or provider, and legal or brokerage requirements.

Information maintained by West USA Realty or a third-party provider is subject to that entity’s record-retention practices and legal obligations.

19. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, email, text message, portal, database, or storage system can be guaranteed to be completely secure. You submit information electronically at your own risk.

You are responsible for protecting your devices, passwords, email accounts, portal credentials, and access information. Please notify the applicable portal provider and 000 Property promptly if you believe an account or communication has been compromised.

20. Your Privacy Choices and Requests

Depending on your location and applicable law, you may have rights concerning certain personal information, such as the right to request access, correction, deletion, or information about how your information is processed.

You may also:

• Unsubscribe from promotional emails;
• Opt out of marketing text messages by replying STOP;
• Adjust cookie preferences through your browser or an available consent tool;
• Ask us to update inaccurate contact information; or
• Contact us with a privacy-related question or request.

Privacy rights are subject to legal exceptions, verification requirements, brokerage record-retention requirements, contractual obligations, and limitations under applicable law.

We may need to verify your identity and authority before responding to a request. We will not discriminate against you for exercising an applicable privacy right.

21. Arizona Residents

Arizona residents may contact us to ask about information submitted directly through the Website or to request that inaccurate contact information be corrected.

Certain records may need to be retained because of real estate, brokerage, property-management, accounting, tax, contractual, insurance, litigation-hold, or other legal requirements. We may therefore be unable to delete certain information upon request.

22. Fair Housing and Non-Discrimination

000 Property and West USA Realty support equal housing opportunity and do not use personal information to unlawfully discriminate based on any characteristic protected by federal, state, or local fair-housing law.

Information relevant to housing inquiries, rental applications, qualification standards, or property-management services will be handled in accordance with applicable fair-housing and real estate requirements.

23. Children’s Privacy

The Website is intended for adults seeking property-management, real estate, housing, or related services. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Website.

If you believe a child has submitted personal information through the Website without appropriate authorization, please contact us so that we can review the matter.

24. Third-Party Websites and Social Media

The Website may contain links to third-party websites, portals, applications, payment systems, screening services, and social-media pages.

We are not responsible for the privacy, security, content, availability, or practices of independently operated websites or platforms. A link to a third-party service does not mean that we control or endorse its privacy practices.

Interactions with social-media platforms may allow those platforms to collect information about your device, account, activity, or interaction according to their own privacy policies.

25. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the Website, services, technology, providers, law, brokerage requirements, or information practices.

Changes will be posted on this page with a revised “Last Updated” date. Material changes may be communicated through an additional notice when required by law.

Your continued use of the Website after an updated Privacy Policy is posted acknowledges the updated policy to the extent permitted by law.

26. Relationship to Other Agreements and Notices

This Privacy Policy concerns information collected through or related to the Website.

Separate contracts, applications, leases, authorizations, portal terms, screening disclosures, brokerage notices, or provider privacy policies may govern particular information or services.

If a separate agreement or legally required notice provides more specific privacy terms for a particular transaction or service, those specific terms will control for that matter.

Your use of the Website is also governed by our Terms & Conditions.

27. Contact Information

Questions, privacy requests, or concerns about this Privacy Policy may be directed to: