Operations Manual
Property Management Procedures
Select a procedure below to view the required steps, responsibilities, forms, systems, and instructions for completing each property management process.
Owner Onboarding
Follow the required steps to verify the owner and property, complete agreements and disclosures, collect required documents, and prepare the account for management and listing.
View ProcedureProperty Marketing & Leasing
Follow the required steps to prepare the property, create and publish the rental listing, coordinate showings, process applications, and select a qualified tenant.
View ProcedureTenant Onboarding
Follow the required steps after tenant approval to establish the tenant in Yardi/RentCafe, collect required funds and documents, verify move-in requirements, complete the final property inspection, & prepare tenant for occupancy.
View Procedure